What Are Cookies?
Cookies are small text files that get stored on your device when you visit a website. They're one of the most fundamental technologies behind how modern platforms work — including ours. At Gamdom, we take our responsibility seriously when it comes to how we collect and use site data. Our approach to cookies is grounded in transparency and respect for your preferences. We only use them where they genuinely serve a purpose, and we want you to understand exactly what that looks like in practice.
Why We Use Cookies at Gamdom
Running a secure, functional online casino isn't possible without certain types of site data working behind the scenes. Cookies are central to how we keep your account session active, protect your information, and make sure the platform behaves consistently every time you log in.
When you sign in to your Gamdom account, cookies allow our system to recognize your authenticated session across pages. Without them, you'd effectively be signed out every time you navigated to a new section of the site — which isn't just inconvenient, it creates security gaps that we're not willing to accept.
Beyond security, cookies help us remember your preferences. If you've set a language, adjusted display settings, or customized any part of your experience, those choices are retained through functionality cookies so you don't have to configure them every visit.
There's also a gameplay dimension. Live games, slots, and other real-time content rely on session continuity to function properly. A dropped session mid-game isn't just frustrating — it can affect your balance or game state. Cookies help us maintain that continuity and ensure that what's happening on your screen reflects what's actually happening on our servers.
We also use cookies to understand how players interact with our platform in aggregate. This helps our team identify where things are working well and where improvements are needed — which ultimately benefits everyone using the site.
Types of Cookies We Deploy
We use several distinct categories of cookies across the Gamdom platform. Each one serves a specific function, and we've outlined them clearly below so you know exactly what's running and why.
Essential / Strictly Necessary Cookies
These are non-negotiable for the site to operate. They handle the foundational layer of your experience — things like keeping you logged in, preventing session hijacking, and routing your requests securely. Without these, core features simply don't work.
- Authentication and session management
- Security token validation
- Fraud detection at the account level
- Load balancing and server routing
Performance & Analytics Cookies
These cookies help us understand how the platform is being used. We collect aggregated, anonymized data on page load times, navigation paths, and error events. No personally identifiable information is tied to this data — it's purely operational insight.
- Page performance monitoring
- User flow and navigation analysis
- Error tracking and diagnostics
Functionality Cookies
Once you've made choices about how you want to use the site, functionality cookies remember them. This category covers language preferences, regional settings, and any display or accessibility configurations you've applied.
- Language and locale settings
- UI preferences and layout choices
- Previously entered non-sensitive form data
Targeting / Advertising Cookies
Where applicable, we use targeting cookies to ensure that any bonus offers or promotional communications you see are relevant to your activity and preferences on the platform. These cookies do not share your data with unrelated third parties and are managed within our controlled environment.
- Bonus offer personalization
- Campaign performance tracking
- Frequency capping on promotional messaging
Third-Party Cookies in iGaming
Some of the cookies you'll encounter on Gamdom aren't placed directly by us — they come from trusted third-party partners whose services are integral to how the platform runs. We want to be upfront about this, because transparency isn't just something we say; it's something we build into our operations.
Our game content is delivered through established third-party providers. For those games to load correctly, run without interruption, and save your progress or game state accurately, their systems need to set and read certain cookies during your session. These are specifically scoped to the game environment and don't reach beyond it.
Similarly, the payment gateways we work with to process deposits and withdrawals use cookies as part of their security and fraud prevention infrastructure. When you initiate a transaction, those systems rely on session data to verify that the request is legitimate and to route your funds securely. Blocking these cookies can interfere with transaction processing.
We only work with third-party partners who operate under recognized data protection standards. While we can't control every aspect of how their cookies function — since those are governed by their own privacy policies — we do vet our partners carefully and limit data sharing to what's strictly necessary for service delivery. If you want more detail on how a specific partner handles data, we'd recommend reviewing their privacy documentation directly.
Managing & Deleting Cookies
You're in control of your cookie preferences, and we make it straightforward to exercise that control. When you first visit Gamdom, our cookie consent banner gives you the option to accept all cookies, customize your preferences by category, or reject non-essential cookies. You can revisit and update these choices at any time through the preferences panel available on the site.
If you'd prefer to manage cookies at the browser level, most modern browsers give you granular tools to block, delete, or whitelist specific cookies. The exact steps vary by browser, but you'll generally find these settings under Privacy, Security, or Site Data in your browser's preferences menu.
A few important things to keep in mind before you block cookies broadly:
- Blocking essential cookies will affect core functionality. You may be unable to stay logged in, load games correctly, or complete transactions.
- Removing performance cookies won't impact your session, but it does limit our ability to identify and fix issues that might affect you.
- Deleting functionality cookies will reset any preferences you've saved, so you'll need to configure your settings again on your next visit.
We'd encourage you to manage your cookie preferences thoughtfully rather than blocking everything by default — especially if uninterrupted gameplay and account access matter to you.
Policy Updates & Contact Information
This cookie policy reflects our current practices and is reviewed periodically. We may update it to account for changes in applicable regulations, new technologies we adopt, or adjustments to how we deliver our services. When meaningful changes are made, we'll make reasonable efforts to notify players — whether through a site notice or a prompt on the cookie consent banner itself.
We recommend checking back here occasionally to stay informed. The most current version of this policy will always be available on this page.
If you have questions about how we handle cookies, what data is collected, or how your privacy is protected on Gamdom, our customer support team is available to help. You can reach us through the live chat function on the platform or via our official support contact channels. For a broader view of how we collect, store, and protect your personal information, we also encourage you to read our full Privacy Policy for complete details.
